I dinged them on professionalism because although they do good work within a reasonable timeframe, they balk at scheduling the work when our maintenance technician is available to meet them on site to supervise. This is a reasonable request, and they should be geared to complying with their customers' policies.
I have used Code 1 electric on 3 separate occasions. They are always prompt and professional. I got lucky and found them online without reading any reviews. It was an emergency situation and my home had no power. Steve himself responded late, if i recall correctly it was about 6pm, and diagnosed the problem as the main circuit breaker. He had the house back up and running in no time. I have an older home and the wiring is still original. Steve noticed that from the breaker to the panel was still wired with copper and informed me that i would want to think about having it switched to aluminum. He did not pressure me or try to scare me, just simply gave me a quote. I don't recall how much he charged but i did discuss it with my father-in-law and he mentioned that the prices were extremely fair. About a month later, i was able to free up the money and he and his crew returned and finished the job by flashlight. About a year later, i installed a bathroom exhaust fan myself and called him to see about wiring it up for me, as I am cautious wiring myself due to the age of the home. He quoted me $100. His crew arrived on time and was in and out of here in under 30 minutes. On all three occasions, i found them to be professional, courteous, and do excellent work. My only complaint, is they left hand prints left on the wall near the break panel, with no attempt to clean it up. I have and will continue to use them for all my electrical needs.
I was having a dinner party on my patio and the lights and fans were not working. Steve did not have a tech available to come out but gave me a couple of suggestions and one of them got my fans and lights working. He saved the day for us. Thank you Steve.
The first day, I went to work and when I returned, the upstairs lights and electrical box was done. The second day, I came home and the downstairs was done. It was so beautiful and such a change to have light. If it hadn't been for the new lighting, I would have never known that they were there. I didn't notice dust and absolutely no mess. Since I hadn't gotten a ceiling fan yet, I knew that they would be back to install the fan. About a month later, one of the bulbs blew out, and I didn't know how to change it, so I called Steve and he said that he would come out and show me how to change the bulb. I asked if he could also install the ceiling fan and change three bathroom vents. He said, "Of course". They arrived promptly the next day and were finished within a few hours. Again, had I not been there, I would have never known they were there. I have been looking for an electrician for years. Steve and his crew are polite, professional, prompt, tidy and the quality of their work is superb.
They did not show up on the 1st scheduled appointment, unfortunately, like most contractors I have dealt with, but Steve was very apologetic and promptly rescheduled. They showed up early and finished the work ahead of schedule. Quality of the work was very good. I would use them again.
They did a very very good job. They did it fast and they were honest.